At mtbsport.com.au we offer free standard shipping within Australia on all orders over $99.00. For orders under $99.00 we charge a standard shipping fee of $10.00. We use Australia post and endeavor to send all orders within 24-48 hours of the order being placed. Orders generally should be received within 5 business days. If you would like us to send your order using express post we charge a flat rate of $16.00 (AUD).
Mtbsport.com.au send all international orders via Standard International Post for a flat rate of $20.00 (AUD). International deliveries take 6+ days, to check specific delivery times for your location please go to http://auspost.com.au/parcels-mail/international-post-guide.html
We can send international orders using International Post Express for a flat rate of $25.00 (AUD). You should expect to receive your order within 3-10 business days however certain destinations may take longer.
Order processing times
We aim to process all orders within two business days. Orders will be processed during AEST business hours Monday to Friday. Any orders placed on weekends or public holidays will be processed on the next business day.
Delivery of goods
At mtbsport.com.au we use Australia Post to deliver goods to our customers. Mtbsport.com.au is not responsible for goods that are damaged in transit or not received. For any issues regarding damaged or lost goods please contact Australia Post. Replacement of any damaged or lost goods will be made at the discretion of mtbsport.com.au.